91³Ô¹ÏÍø

Watch CBS News
MoneyWatch

Amazon cutting 14,000 jobs as the retailing giant embraces AI

By
Aimee Picchi
Associate Managing Editor, MoneyWatch
Aimee Picchi is the associate managing editor for CBS MoneyWatch, where she covers business and personal finance. She previously worked at Bloomberg News and has written for national news outlets including USA Today and Consumer Reports.
Read Full Bio
Aimee Picchi

/ CBS News

Amazon on Tuesday said it is cutting 14,000 corporate jobs as the retailing giant relies more on artificial intelligence and moves to lower its wage bill. 

Earlier this year, CEO Andy Jassy said Amazon's investment in AI tools would allow the company to reduce its human workforce as the business becomes more efficient.

Beth Galetti, senior vice president of people experience and technology, on Tuesday said in a  shared with workers that the job cuts would allow Amazon "to operate like the world's largest startup."

"What we need to remember is that the world is changing quickly," she added. "This generation of AI is the most transformative technology we've seen since the Internet, and it's enabling companies to innovate much faster than ever before (in existing market segments and altogether new ones)."

Amazon is "investing quite expansively" in generative AI technology, Jassy said earlier this year. The the company has to invest $10 billion in a new AI "innovation campus" in North Carolina. Its AI push is aimed at integrating artificial intelligence into products such as its Alexa voice assistant, as well as in e-commerce shopping tools — although the efforts go beyond retailing.

In a conference call with industry analysts in May, Jassy said the potential for growth in the company's Amazon Web Services cloud computing business is massive.

"In some ways, this is a tipping point away from human capital to technological infrastructure," Neil Saunders, an analyst and managing director of GlobalData, said in an email. 

The e-commerce giant is the second-largest private employer in the U.S., with about 1.5 million employees worldwide, with Walmart holding the No. 1 spot. 

"The Amazon layoffs are dramatic in scale, and they represent a deep cleaning of Amazon's corporate workforce," Saunders added.

Even as Amazon is cutting its corporate workforce, the company earlier this month to hire 250,000 seasonal workers for warehouse and transportation work over the holidays.

Edited by Alain Sherter

In:

© 2025 91³Ô¹ÏÍø. All Rights Reserved.

View CBS News In
CBS News App Open
Chrome Safari Continue
const link = doc.createElement('link'); link.rel = 'stylesheet'; link.href = '/fly/fly/bundles/cbsnewscontent/css/cmp-banner.min.css?v=50747257b890e014813016b79ece0fb2'; doc.head.appendChild(link); doc.body.innerHTML = CONSENT_MESSAGE; } else { el.insertAdjacentHTML('afterend', CONSENT_MESSAGE); } }); } function hidePrivacyMessage() { // Remove from the main document document.querySelectorAll(`.${CONSENT_MESSAGE_CLASS}`).forEach(el => el.remove()); // Remove from inside any iframes document.querySelectorAll('iframe').forEach(iframe => { const doc = iframe.contentDocument || iframe.contentWindow.document; doc.querySelectorAll(`.${CONSENT_MESSAGE_CLASS}`).forEach(el => el.remove()); }); } function activateGatedScripts() { // Handle both new format (cmp-gated-script) and old OneTrust/Ketch format (optanon-category-4) const gatedScripts = Array.from(document.querySelectorAll('script.cmp-gated-script, script.optanon-category-4')); // Activate scripts sequentially with a small delay to avoid timing issues let delay = 0; gatedScripts.forEach(function(placeholder, index) { setTimeout(function() { // Skip if already processed if (placeholder.hasAttribute('data-cmp-processed')) { return; } placeholder.setAttribute('data-cmp-processed', 'true'); const newScript = document.createElement('script'); newScript.type = 'text/javascript'; // Try new format first (data-cmp-src), then fall back to old format (data-src) const src = placeholder.getAttribute('data-cmp-src') || placeholder.getAttribute('data-src'); if (src) { newScript.src = src; } else if (placeholder.textContent) { // Inline script - just copy the content newScript.textContent = placeholder.textContent; } // Handle new format attributes (data-cmp-attrs) - for both inline and external scripts const attrs = placeholder.getAttribute('data-cmp-attrs'); if (attrs) { const tempDiv = document.createElement('div'); tempDiv.innerHTML = '
<\/div>'; const tempAttrs = tempDiv.firstChild.attributes; for (let i = 0; i < tempAttrs.length; i++) { // For external scripts, allow defer/async. For inline scripts, skip them (not valid) if (src || (tempAttrs[i].name !== 'async' && tempAttrs[i].name !== 'defer')) { newScript.setAttribute(tempAttrs[i].name, tempAttrs[i].value); } } } // Copy other attributes from old OneTrust format for (let i = 0; i < placeholder.attributes.length; i++) { const attr = placeholder.attributes[i]; // Skip attributes we've already handled or don't want to copy if (!['class', 'data-src', 'data-type', 'data-cmp-src', 'data-cmp-attrs', 'data-cmp-processed', 'type', 'async', 'defer', 'src'].includes(attr.name)) { newScript.setAttribute(attr.name, attr.value); } } placeholder.parentNode.replaceChild(newScript, placeholder); // If external script, manually trigger window.onload handlers after it loads // This handles widgets that use window.onload for initialization if (src) { newScript.addEventListener('load', function() { // If page already loaded and script set a new onload handler, trigger it if (document.readyState === 'complete' && window.onload) { const originalOnload = window.onload; window.onload = null; // Clear temporarily to prevent loops originalOnload(); // Execute the handler } }); } }, delay); delay += 500; // 500ms delay between each script to allow full loading }); } cbsoptanon.onScriptsReady(function(cmp) { cmp.ot.targetingAllowed(function(allowed) { if (!allowed) { showPrivacyMessage(); } else { activateGatedScripts(); } }); cmp.ot.awaitInitialConsent(function(consent_model) { cmp.ot.addOnConsentChangedHandler(function() { cmp.ot.targetingAllowed(function(allowed) { if (allowed) { hidePrivacyMessage(); activateGatedScripts(); } else { showPrivacyMessage(); } }); }); }); });