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OpenAI tools ChatGPT, Sora image generator are down

By
Megan Cerullo
Reporter, MoneyWatch
Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to discuss her reporting.
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Megan Cerullo

/ CBS News

OpenAI's ChatGPT, Sora image generator, and other tools were down Tuesday as the company suffered an outage. 

Reports of outages spiked early this morning, according to website status tracker Downdetector. By around 8 a.m., it had received more than 1,300 reports of outages from users who were unable to access OpenAI's generative AI tools. 

Most of the problems — 92% — were related to ChatGPT, the company's generative AI chatbot, according to Downdetector.

The widespread outage had persisted for about six hours as of around 9 a.m. Tuesday, according to OpenAI, which acknowledged in a statement on its site that it is "experiencing issues."

OpenAI also said that it has "identified the root cause for the issue causing elevated errors" and that it is working on restoring service.

Edited by Anne Marie D. Lee

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